東森新聞速報

2008年6月8日 星期日

Remote Assistance and Remote Access


SupportSmith is an integrated platform that provides Remote Assistance and Remote Access to another desktop with no network barriers. This means you can safely and instantly connect to any other PC over the internet, giving you unlimited access to provide and give customer support, chat, transfer files and even give presentations remotely.

SupportSmith gives you:

  • Remote Desktop control
  • Remote Desktop sharing
  • Remote Presentation facility
  • Live Customer Support procedures
  • File Transfer
  • Remote Shell / Telnet
  • Chat
It also:
  • enhances Microsoft Remote Desktop and Microsoft Remote Assistancesoftware.
  • doesn't require network configurations.
  • provides unparalleled security.

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